Please Note: At this time we are still able to take online orders during the New Zealand COVID-19 precautions however, please be mindful that there may be interruptions and/or delays with delivery.
As a business that supplies the food chain for New Zealanders, we are deemed to be an “essential service”. In order to continue operations, we take absolute responsibility to put the well-being of our people first. We can assure you all that we have redesigned the way we work to keep our staff safe. We have put in place strict practices for minimizing contact, hygiene and sanitation, distancing of staff and isolation of operations, staff working from home – all according to best practice guidelines laid out by the Government and public health experts.
Please provide us the full address with proper Postal Code and Contact Phone Number.
We cannot assure delivery if you do not provide this or your provide an incorrect address.
New Zealand orders are couriered by Post Haste: https://www.posthaste.co.nz/ or sent via New Zealand Post https://www.nzpost.co.nz/
Customers on the NZ Rural Delivery Postal route need to allow extra working days for delivery
China orders shipping charges are for International Courier – a tracked and signed service with delivery in 3-6 working days.
All countries shipping charges are for an International Air service which can take from 6-10 working days delivery – non tracked.
If you require signed and tracked International Courier service for your order then please contact us to arrange it.
Overseas orders are sent via New Zealand Post: https://www.nzpost.co.nz/
We reserve the right to change the delivery option if we deem it prudent for safety, security or assured delivery. We will let you know if this is necessary.
Delivery is not available on public holidays.
.For any further questions, please don’t hesitate to contact us at [email protected]